What To Tell The Propane Delivery Driver Before Your First Tank Fill Up

1 June 2016
 Categories: Construction & Contractors, Blog


Switching to propane for powering your heating and cooking appliances could save you a lot of money if you live in an area with high electricity costs, and the process of adding a propane tank and having it filled is relatively painless. However, the very first residential propane gas delivery visit goes a lot smoother if you prepare the driver in advance by sharing some crucial information about your home and property. Make sure the company relays these important instructions to the driver before the truck pulls into your driveway.

What's On the Lawn?

Have you invested in sprinklers, drip lines, or other irrigation equipment to keep your lawn green and healthy all year long? Since propane delivery trucks often have to cross the lawn to get close enough to the tank for a refill, you should definitely let the driver know if there's anything they need to avoid when crossing the turf to prevent expensive damage that is unlikely to be covered by the company. If there's no clear path across the lawn and the delivery can't be completed without driving the truck onto the grass, you may need to take up your equipment and re-install it after the fill up to keep it intact.

Where is the Septic Tank?

Homes connected to public sewage systems usually don't need to worry where a large truck like a propane delivery bobtail parks near the home. However, properties that include buried septic tanks require a little more consideration. The heavy weight of a fully loaded delivery truck can do serious damage to the underground tank and drain lines if it's parked or driven over the septic system. Let the delivery driver know where not to park or drive beforehand. If you're not exactly sure where your tank and drain field are, have a local septic company come out and mark the areas for you ahead of your first delivery.

Where are the Overhead Hazards?

Finally, consider all the various low-hanging hazards around your home and propane tank, since a propane delivery truck is as tall as any other commercial bobtail truck. Even though the drivers will do their best to spot and avoid these hazards, it's better to give them advanced warning and point out hard to see features rather than deal with damage to common obstacles like

  • Electric and telephone wires that are connected to your home or the neighbor's house
  • Low tree branches
  • Awnings and shade sails.